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Frequently Asked Questions |
Today is:
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Our agents and account representatives have compiled a list of questions
that are commonly asked amongst our customers. We've placed these
questions online for quick, easy access. Simply click on a
question to reveal the answer. As always, feel free to
contact your account representative if you have additional questions or
concerns. We're here to help. |
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General (Not Policy Specific) |
My
payment is late. Is there a "grace period" before my policy
cancels?
There is no specific grace period when payments are due. The date listed on your invoice is the date the payment is due. Some companies may reinstate your policy if payment is made shortly after this due date. However, this decision is at their discretion and is NOT required by law. In order to keep your policy in force it is recommended to mail all payments 7-10 days prior to the due date.
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Auto Insurance |
Does my insurance cover me when I rent a car?
If you have a personal auto
policy, your policy coverage's do follow you when you rent a car. However,
there are some gaps in coverage such as loss of use (where the rental
company charges you for everyday the car is out of service) and full value
replacement (where the rental company expects the vehicles full replacement
value of the vehicle - your policy only pays the actual cash value or
depreciated value of the vehicle). There may be other gaps dependent on the
wording in your rental contract. If you have a commercial auto policy, you
liability coverage only follows you when you rent a car. There is no
physical damage unless you have scheduled this additional coverage on your
policy.
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Does my insurance policy cover a friend if I loan him/her my car?
When you loan your car to a
friend or an associate, he or she will be covered under your automobile
insurance policy.
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How can I lower my automobile insurance rates?
One way to lower the cost is
to change you deductible. By raising your deductible you may lower the
cost of your automobile insurance almost 10%. You must be able to pay
the deductible amount in case of a claim. You can also look for
discounts that you may be entitled to. Some examples are multiple cars
under the same policy, having a homeowners policy written with the same
carrier, or being a member of a group or association that works with the
carrier to provide discounted premiums. (See
discounts)
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Homeowners Insurance |
Should I purchase earthquake insurance?
Direct damages due to
earthquakes are not covered under the standard homeowners insurance policy.
If you live in an area that is prone to earthquakes, you may want to
consider an earthquake endorsement to your homeowners insurance policy.
This endorsement will cover damages due to earthquakes, landslides, volcanic
eruptions and other earth movements.
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Should I purchase flood insurance?
If your property lies in a
flood plain as determined by the U.S. Government Flood Maps, then you must
purchase flood insurance. You can contact your account executive for
more information and a quote.
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Should I try to clean up water or fire/smoke damage myself?
To prevent further damage, a
restoration company should be called out right away. The policy
requires the client to do anything they can to keep the loss from becoming
worse. Many times it requires the skills and training of a
professional for proper cleanup.
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Life Insurance |
How much life insurance should I purchase?
Rough "rules of thumb" suggest
an amount of life insurance equal to 6 to 8 times your annual earnings.
However, the following factors should be taken into account in order to
determine a more precise estimate:
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Income sources other than
salary or earnings.
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Whether or not you are married
and, if so, your spouse's earnings.
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The number of individuals who
are financially dependent on the insured.
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The amount of death benefits
payable from Social Security and from an employer sponsored life insurance
plan.
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Whether any special life
insurance needs exist (mortgage payment, education fund, etc).
It is highly recommended that
you contact your account executive for a precise calculation.
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What about purchasing life insurance on a
spouse and/or on children?
In certain circumstances, it
may be advisable to purchase life insurance on children. However, such
purchases should not be made in lieu of purchasing appropriate amounts of
life insurance on the family breadwinner(s). It is of utmost
importance that the income earning capacity of the primary breadwinner be
fully protected, if possible, through the purchase of the required amount of
life insurance before contemplating the purchase of life insurance on
children or a non-wage earning spouse. In a dual-earning household, it
is often recommended for the purpose of paying for household services lost
at this individual's death.
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Should term insurance or cash value life
insurance be purchased?
There are at least two basic
questions that must be answered before any life insurance purchasing
decision:
The "how much" question should
always be resolved first. For example, the amount of life insurance
that you need may be so large that the only way in which this needed amount
of insurance can be afforded is through the purchase of term insurance with
its lower premium.
If your ability (and willingness) to pay life insurance premiums is such
that you can afford the desired amount of life insurance under either type
of policy, it is then appropriate to consider the "which type of policy"
decision. Important factors affecting this decision include your
income tax bracket, whether the need for life insurance is short-term on
long-term, and the rate of return on alternative investments possessing
similar risk.
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How does mortgage protection term insurance differ from other types of
term life insurance?
The face amount under mortgage
protection term insurance decreases over time, consistent with the projected
annual decreases in the outstanding balance of a mortgage loan.
Mortgage protection policies are generally available to cover a range of
mortgage repayment periods; 15, 20, 25, or 30 years. Although the face
amount decreases over time, the premium is usually level in amount.
Further, the premium payment period often is shorter than the maximum period
of insurance coverage.
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Can an existing life insurance policy be used to provide for the
repayment of an outstanding mortgage loan?
Yes; the purchase of a new
mortgage protection term insurance policy is usually not required by the
lender.. An existing policy, either term or cash-value life insurance, can
be used for many purposes, including paying off an outstanding mortgage loan
balance in the event of the insured's death.
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